as you might imagine, i spend a lot of my time in stores. thus, a solid retail experience is very important to me. recently i stopped in the marc jacobs collection store for their 70% off sale. i have only ever bought two things here about a year ago but even so the girl who sold them to me knows where i work, always remembers me and has learned my shopping style to a t. now she knows as well as i that i’m not going to buy anything yet the friendliness persists which i find genuine and refreshing. it keeps me going back and i wish i knew her name but she is dark skinned with long black hair. on the other hand, the marc by marc jacobs store is a completely different story. it’s like falling into a lion’s den of beautiful people who don’t think their jobs or your time is worth any trouble. i’ve bought a lot of stuff here over the past year but i’m done with it, the store associates are too cliquey for my taste. they hop back and forth between the many marc by marc outposts in the west village and carry on very personal conversations. you can’t help but feel excluded from their special club of affected beautybots. and to be frank, the product is not worth my money either (don’t get me started on the ‘stuff store’). regrettably, marc by marc jacobs is a diffusion of not only marc jacobs collection but marc jacobs collection service. wise up to the retail scene marc by marc staffers because right now you’re in a sad state.
1: frye for marc by marc jacobs boots
2: marc jacobs collection boots